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Shipping Policy
Processing Time:
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Orders are typically processed within 1-2 business days after payment confirmation. You will receive an email notification once your order has been shipped.
Shipping Methods & Rates:
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Standard Shipping (3-5 business days): $9.99
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Express Shipping (2 business days): $25.00
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Free Shipping: Orders over $100 qualify for free standard shipping.
Domestic Shipping:
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We currently ship to addresses within the United States only.
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Please note that we do not ship to P.O. boxes or APO/FPO addresses.
International Shipping:
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At this time, we do not offer international shipping.
Tracking Orders:
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After your order has been shipped, a tracking number will be provided via email. You can use this tracking number to follow your order on our website or the shipping carrier’s website.
Delivery:
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Delivery times vary depending on the shipping method selected and the destination. Please be aware that we are not responsible for delays caused by the shipping carrier or unforeseen circumstances.
Missing or Damaged Shipments:
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If your order is missing or arrives damaged, please contact us within 48 hours of receiving the shipment. We will work with you to resolve the issue and ensure your satisfaction.
Return Policy
Eligible Returns:
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We only accept returns for damaged, oversized, or smaller-sized scrubs.
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Clients must notify us within 48 hours of receiving the product and provide pictures of the issue.
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To initiate a return, please email us at info@sistafinascrub.com or call us at 954-401-5048.
Return Shipping:
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Clients are responsible for covering the shipping costs for returning the product. We are not responsible for any return items lost or damaged during shipping.
Replacement Policy:
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We do not offer refunds for damaged or missing scrubs. Instead, we will replace the product with the same item.
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